Why a Solicitor-Led Managing Agent Reduces Risk
Explains how legal oversight changes day-to-day management: deposits, notices, arrears handling, complaints, and end-of-tenancy disputes. Uses anonymised scenarios to show how issues are spotted early and resolved before they become claims or regulatory problems.
PROPERTY MANAGEMENT & DISPUTE PREVENTION
Arman Khosravi - Solicitor
2/1/20261 min read


Most landlords only discover the value of legal oversight when something goes wrong. A possession claim fails, a deposit dispute is lost, or a complaint escalates unexpectedly. By that stage, the cost — financial and emotional — is already significant.
A solicitor-led managing agent operates differently because every stage of management is informed by legal consequence. Decisions are made with an understanding of how they may later be examined by a tribunal, court or local authority.
At Hermens, this shows in small but crucial ways. Deposits are handled with precision because we know how often they become contentious. Notices are served correctly because we understand how easily they can be invalidated. Communications are measured because we know how written exchanges are later relied upon.
Property management is not just about collecting rent and arranging repairs. It is about controlling risk over time. Many disputes arise not from bad landlords, but from unmanaged complexity.
Our clients value the reassurance that comes from knowing their property is being managed with legal awareness built in, not bolted on later. Issues are identified early, handled calmly, and escalated only when appropriate.
In a regulatory environment that is becoming less forgiving, solicitor-led management is not about being aggressive or defensive. It is about being prepared.
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