Report a repair

Tell us what has happened, give the full property address and add photographs if they help show the problem.

We will give you a reference and can keep you updated by email and text as the repair progresses.

Repair details

Your name (required)Mobile numberUsed for service updates about this repair.Email addressGive an email or mobile number so we can update you.

Property address (required)

Street, town and postcode.

Issue type (required)

How urgent is it?

RoutineUrgentEmergency / immediate risk

Describe the problem (required)

Photographs

Up to 6 JPEG, PNG or WebP photographs, maximum 10 MB each. Close-up and wider-room photographs are often useful.

Choose photosTake a photo

Choose photos opens your phone's photo library; Take a photo opens the camera.

No photographs selected

AccessHermens or an instructed contractor may contact me to arrange access.Checking this does not authorise entry without whatever access arrangement is agreed with you.Access notesPets or other useful safety information

This form is for properties managed by Hermens Property. Your information is used to investigate and manage the reported repair.

Report a repair

Repair details

Useful links for residents