Rent collection and landlord accounting
Under the instructed service, we record rent received, report arrears and provide landlord statements. Financial reporting and any action on non-payment are agreed with the owner.
Residential property management · TW17
Property management in Shepperton
Hermens provides residential property management for landlords in Shepperton, including agreed support with rent, tenancy administration, compliance records, repairs and property oversight.
Shepperton contains family houses, apartments and riverside homes, where access, insurance conditions, gardens and external maintenance can vary by property.
We work from the property's needs, the existing tenancy and the level of involvement you would like to retain. The scope and fees are agreed before instruction.
For existing and new landlords
A clear management plan, not just a tenant-finding service
Letting a property and managing an occupied home are different tasks. Once a tenancy begins, the owner needs a practical route for repairs, accurate rent records, relevant safety documentation and clear decisions when something changes. We agree those responsibilities in writing, and explain where an external freeholder or block managing agent remains responsible.
Repairs, contractors and inspections
We receive maintenance reports, coordinate appropriately instructed contractors and arrange inspections within the management terms. We distinguish routine repairs from urgent concerns and agree approval limits.
Tenancy and compliance records
We maintain the documents relevant to the instruction, including tenancy and deposit information, safety records and agreed renewal reminders. Compliance requirements are checked for each property, rather than assumed from its postcode.
Communication and continuity
A named route for tenant contact, clear landlord updates and recorded decisions helps keep the tenancy running when an owner cannot attend personally or an existing agent is being replaced.
Local management · TW17
Managing Shepperton homes and Thames-side property
Shepperton contains family houses, apartments and riverside homes, where access, insurance conditions, gardens and external maintenance can vary by property.
We agree routine inspection and maintenance arrangements, establish any special access or insurance requirements and maintain relevant tenancy and compliance documents.
Owners have a recorded process for tenants, contractor arrangements and decisions requiring approval.
Changing property managers: what we check
Switching agents should not mean losing the tenancy history. Subject to the former agent's contract and a satisfactory review, we work through the handover with the landlord.
01
Records and authority
Check the agency agreement and handover authority, tenancy and deposit records, rent ledger, inventory, keys and certificates.
02
Property and repairs
Identify unresolved maintenance, any insurance or building requirements, contractor arrangements and practical access issues.
03
Reporting and next steps
Agree payment reporting, landlord contacts, approval thresholds, inspection arrangements and the tenants' route for enquiries.
Property management questions in Shepperton
Can you manage an existing tenancy in Shepperton?
We can discuss taking over an existing tenancy, subject to the current agent's terms and a satisfactory review of the property and documents. A handover should cover rent records, deposits, keys, safety certificates, any unresolved works and the landlord's instructions.
Do I need to use Hermens to find the tenant as well?
No. Tenant finding and ongoing management are different services. Ask us about management-only instructions if a suitable tenant is already in place.
How do you deal with repairs and landlord spending approvals?
We agree the maintenance process, any spending limits and emergency arrangements in the management agreement. Responsibility for common parts or other building-wide items may rest with a separate freeholder or managing agent.
Can an overseas landlord use your property management service?
Yes, subject to agreeing a suitable instruction. We can discuss communication, rent accounting, contractor decisions and practical oversight for a landlord based overseas. Tax and legal advice should be obtained separately where required.
What are the property management fees?
The fee depends on the service agreed, including whether tenant finding is required. Our landlord fees are published on the website, and any relevant third-party charges are explained before instruction.
Can Hermens act as my block managing agent as well?
Block and estate management is a separate service. Managing a rented flat does not in itself give Hermens control over the building's common parts or the freeholder's contractor arrangements.
Property management in nearby areas
Discuss managing your Shepperton property
Tell us the address, whether a tenant is in place, the services you need and your preferred level of involvement. We will explain the available options and fees without obligation.
Hermens Property provides estate agency and property management services, not legal or tax advice. Clients remain free to appoint their own professional advisers.